Should you find anything wrong with our wine or accessories our customer service team will assist you with any item you wish to return. We aim to offer all customers a suitable solution, whether to return the products, replace them for something else or simply refund the value of your order. We look after our clients and are dedicated to offering the best possible response to their inquiries.


You must send the goods back to us in their original condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

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